1999 APEX Award for Leadership in Service Innovation

Lakeland and Quinte Human Resource Centres, Human Resources Development Canada

For: Registration of the Lakeland and Quinte Human Resource Centres of Canada as ISO 9001 compliant. ISO 9001 is the most complex level of the highest internationally recognized quality standard. These human resource centres are the first government offices in the world that deliver services directly to citizens to be ISO certified.

 

Updated February 25, 2000

Last updated: November 2009