Altshuler, A.A. and Behn, R.D. (eds). 1997. Innovation in American Government. Washington, D.C.: Brookings Institution

Borins, Sandford. 1998. Innovating With Integrity: How Local Heroes Are Transforming American Government. Washington, D.C.: Georgetown University Press

Borins, Sandford. 1995. "Public Management Innovation Awards in the US & Canada," In Hermann Hill and Helmut Klages, eds., Trends in Public Service Renewal, Frankfurt: Peter Lang International

Glor, Eleanor D. 1998. "Public Sector Innovation in Canada," chapter in Hoffman, Randy, Diane Jurkowski, Victor MacKinnon, Janice Nicholson, James Simeon, Public Administration: Canadian Materials,Third Edition, Toronto: Captus Press, pp.300-340

Halachmi, Arie. 1995. "Potential Dysfunctions of Quality Awards Competitions." Hermann Hill and Helmut Klages, eds. Trends in Public Sector Renewal: Recent Developments and Concepts of Awarding Excellence. Frankfurt am Main, Germany: Peter Lang

Hill, Hermann (1999), On Including Employees in the Management of Knowledge and Energy.

Speech at the Closing Conference for the Award Presentation at the Fourth Speyer Quality Award 1998 on December 11, 1998 in Speyer

To be published in: Hill/Klages (eds.), Innovations in high performing administrations, Duesseldorf 1999. Copy at: http://www.hfv-speyer.de/lst/hill/pie.htm

Quality Bookstore: http://www.quality.org/html/bookstore.html
NQI Quality Related Links: http://www.nqi.ca/new_web/english/frames/frames4.html

NQI Quality Related Links: http://www.nqi.ca/new_web/english/frames/frames4.html

Updated September 03, 1999