Skills-Quality

Canadian Public Sector Quality Association website: http://fox.nstn.ca/~riqn/amain.html

Government of Canada Quality Service Resources, including Guides: http://www.tbs-sct.gc.ca/Pubs_pol/opepubs/ope_D_e.html

Innovation and Quality Services Group, Treasury Board Secretariat of Government of Canada http://www.tbs-sct.gc.ca/si-si/iqs/english/index_e.htm

Links to quality sites of the Office of the Secretary of Defense, Quality Management Office http://web5.whs.osd.mil/linksa.htm

National Quality Institue (Canadian) http://www.nqi.ca/new_web/english/html/nqi.html

Public Sector Quality Fair
http://www.psqf.org/

United Kingdom Guide to Quality Programs:
Phase 3 of the UK’s Public Sector Benchmarking project encouraged self-assesment in public sector organizations, using quality schemes. The Cabinet Office has published a guide to quality programs and how they interrelate. The Guide is available at: http://www.servicefirst.gov.uk/1999/guidance/quality.htm
Source: Focus, Public Management Newsletter, PUMA, OECD. Sept-Oct 1999, No. 14

The W. Edwards Deming Institute Site
http://www.deming.org/deminghtml/wedi.html

 

Updated June 06, 2001 Revised Nov 2009

Last updated: June 3 2015