Violence in the Workplace

Innovation Salon/ Salon de l'innovation
Tuesday, May 15, 2001
Courtyard Restaurant, 21 George, 241-1516
(Details of location below)
5:30 to 9:00 pm

Violence in the Workplace
Gordon Diamond, General Manager of OC Transpo

On April 6, 1999, a former employee of Ottawa's Transit Commission, OC Transpo, returned to the garage and shot and killed four employees, wounded two others and then took his own life. Mr. Diamond will address innovations OC Transpo employed to resolve problems of workplace violence and to recover from a major tragedy in the workplace. He will speak to strategies to recover from and to avoid future incidents. His presentation includes the innovative approaches they had to take to change their management approach while also managing an ongoing operation and public relations nightmare. It covers relationship building, conflict resolution, privacy and information sharing.

Cost: $10 to cover expenses. Persons cancelling less than 24 hours before the meeting will be charged the registration fee.
Registration: For more information and RSVP by Thursday, May 10th to:
Eleanor Glor, ph. 1-613-954-8575; email:
Location: The Courtyard Restaurant, 21 George, 241-1516 is in the Byward Market, in the first block East of Sussex, behind The Bay and Chapters, in a courtyard on the North side of George.

More information is available in The Innovation Salon Schedule, published
on Internet in the Innovation Journal under Salon at:

Updated May 19, 2001

Last updated: November 2009